Tools to help you get back to business

 


We all want to get back to a level of normality as quickly as possible. But to do this, we need to feel protected. To help, we’ve developed a range of solutions and useful resources to help you comply with the latest social distancing measures and get your business moving again.


Connect your eCommerce platform to FM Retail

 

Having an online store is critical to the success of a business — now more than ever.

Ecommerce transactions in the UK have seen a 168% increase in May compared to the same period last year. This online boom is no great surprise, given the coronavirus lockdown, and is likely to last as more and more customers look to purchase goods online.

To make the most of your business during this time and keep up with demand efficiently, it’s important to manage your store and website as one. Our FM Retail solution integrates with prominent industry partners, including Magento, Shopify, Channel Advisor and our own API, to provide the best possible experience for you and your customers.

 


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Complete your EPOS health check

This will most likely be the first time your EPOS system has been idle for an extended period, so to help your business get back up and running as smoothly as possible, we’ve produced a quick FM Retail EPOS Health Check. 
 
Included in your Health Check are instructions to help you clean your system correctly. 
 

Monitor store occupancy 

 

Did you know that your FM Retail solution can link with footfall software like Countwise and Prism?

By linking your FM solution to this state-of-the-art technology, you’ll have the tools to measure busy/quiet periods, tailor your staff schedule to maximise customer service and track conversions effectively. 

That’s not all, it can also assist with social distancing!

 


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Offer customers digital receipts
 

Paper receipts are on their way out! We’ve teamed up with yReceipts - the market leader in providing custom designed email receipts - to provide a more convenient and safer way to shop.

 

yReceipts seamlessy integrates with our FM Retail solution, which means customers can provide their details and receive a digital receipt via email or text, straight from the till!

 


Protective screens for POS

Manufactured in the UK, our robust protective screens are made of plexiglass and are designed to help reduce the transmission of contagious, airborne germs commonly spread by coughing or sneezing.

The visible barrier allows for face-to-face interaction while still maintaining social distancing, providing the ideal solution for retail and hospitality settings. They’re available as a tri-fold or single panel with window size options, allowing for the safe exchange of product, food or payment. The sturdy, ‘no-tip’ solution is portable and can fully collapse for storage.

 

Size:

Countertop screen - 2000mm x 930mm 

Tri-panel countertop - Each panel is 930mm high x 730 mm wide, with a variable depth using included hardware of 32mm – 64mm or 114mm gap at base. Overall length when straightened is 2000mm wide.

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Government guide to getting your business 'customer ready' 

 

The government has produced guidance to help businesses work safely (be COVID-secure) and manage the risk associated with running a business at this time.

It includes practical measures you can take, for example putting in place social distancing requirements, managing the flow of customers throughout your premises, staggering shifts and how to talk with workers to help them stay safe.

 

 

Reminder! Contactless card limit increased

 

The spending limit for contactless card payments has been increased from £30 to £45.

 

The changes were already under consideration by the industry, but the process has been expedited as part of the industry’s response to the COVID-19 outbreak to support consumers who choose to pay using contactless at this time.

 

 

We're here to help! 

 

To find out more about our solutions and how we could help your business, leave your details below and we'll get back to you or call us on 0330 024 5014.

 

 

Registered Address
Gladstone House
Hithercroft Road, Wallingford
Oxfordshire
OX10 9BT

Company No: 08264830

HO & Support Centre
Corner Pin House
298 Bolton Road North
Ramsbottom
BL0 0NG
 
Get in touch
Sales: 0330 024 5014